Shipping policy
Delivery Times
• UK orders: 3-5 working days
• European orders: 5-7 working days
• International orders: 7-14 working days
Shipping Costs
• UK: £4.95 (free on orders over £50)
• Europe: £8.95
• Rest of world: £12.95
Packaging
All vessels and essences are carefully wrapped to ensure safe arrival. We use eco-friendly packaging materials wherever possible.
All vessels and essences are carefully wrapped to ensure safe arrival. We use eco-friendly packaging materials wherever possible.
Order Processing
Orders placed before 2pm (Monday-Friday) are dispatched the same day. Weekend orders are processed on Monday.
Orders placed before 2pm (Monday-Friday) are dispatched the same day. Weekend orders are processed on Monday.
Tracking
You’ll receive tracking information once your order ships so you can follow your essence and vessel on their journey to you.
You’ll receive tracking information once your order ships so you can follow your essence and vessel on their journey to you.
Damaged Items
If your order arrives damaged, please contact us within 48 hours with photos. We’ll arrange a replacement immediately.
If your order arrives damaged, please contact us within 48 hours with photos. We’ll arrange a replacement immediately.
Questions?
Contact us at here for any shipping queries.
Contact us at here for any shipping queries.